Mercedes-Benz 500K Heritage Roadster Die-Cast Luxury Model

Shop premium die-cast scale model cars with exclusive collector offers.

💰 Spend & Save More

• ₹500 OFF on orders above ₹2,999
• ₹1,000 OFF on orders above ₹4,999

✔ No coupon codes required – all discounts are applied automatically at checkout.

GOOD TO KNOW

Images on the website are captured under studio lighting conditions. Due to lighting effects, screen resolution, and photography limitations, the actual product color or finish may slightly vary from the images displayed on the website. These minor variations are natural and do not qualify as defects.

Diecasso 100% Buyer Protection Program

At Diecasso, every product is packed with great care and attention to ensure it reaches you safely and in perfect condition. However, in the rare event that your product arrives damaged, defective, or broken, please follow the guidelines below so we can assist you promptly.

If your merchandise arrives damaged, kindly email us clear images of the damaged product along with the outer box within 24 hours of delivery. Our team will review the issue and resolve it at the earliest.

Replacement & Exchange Policy

Diecasso offers a 7 Days Replacement & Exchange Policy to ensure a smooth and stress-free shopping experience. We are committed to supporting you before and after your purchase.

While we strive for perfection, we have designed our policies to be transparent and fair, ensuring no unexpected surprises after your order is placed.

What Is Diecasso’s Replacement Policy?

Our 100% Buyer Protection Program allows replacement or exchange in the following cases:

• Product received in damaged / defective / broken condition
• Product not matching the description or images shown on the website

Conditions for Replacement

• Products must be returned in original condition, unused, and with all original packaging, labels, and invoices intact.
• Request within 48 hours of delivery.
• Replacement or dispute requests must be raised within 7 days of receiving the product.
• Requests raised after 7 days of delivery may not be entertained.
• Products damaged by the customer after delivery are not eligible for replacement.
• Partial returns or disputes for an order are not accepted.

How to Raise a Replacement / Dispute Request

You can raise a replacement or dispute request within 7 days of delivery by following the steps below:

• Email us at diecasso1@gmail.com
• Attach clear images/videos of the damaged, defective, or broken product
• Include your Order Number in the email
• Images must be sent within 24 hours of delivery for damage-related cases

Our support team will review the request and guide you through the next steps.

Non-Returnable & Non-Exchangeable Items

To maintain fairness and quality standards, the following items are not eligible for return or exchange:

• Products marked as Final Sale
• Items purchased during sale or promotional offers
• Products with minor manufacturing variations that do not affect functionality
• Slight variations in size (up to 5% or 2 cm, whichever is higher)
• Products that have been used, altered, or mishandled

Out-of-Stock or Non-Exchangeable Products

If a replacement product is unavailable or cannot be exchanged for a similar item, the amount will be issued as a store coupon or voucher.

Reverse Pickup & Shipping

Currently, reverse pickup is not available on our website. Customers are required to courier the product back to our office address after approval from our support team.

Please ensure the product is securely packed to avoid damage during transit.

Delivery Charges for Returns

Please note that delivery and shipping charges are non-refundable. Any applicable delivery charges will be deducted from the issued coupon or voucher amount.

Exchange-Only Policy (Coupon / Voucher Refund)

We offer our products at very reasonable prices, and therefore:

• All approved refunds will be issued only as a Diecasso store coupon or voucher
• Coupons can be used to purchase any other product from our collection
• Only one exchange is allowed per order
• After one exchange, ₹200 shipping charges will apply for further requests

Refund Policy

Diecasso does not provide cash or bank refunds. All approved refunds are issued exclusively in the form of store coupons or vouchers, allowing you to shop again seamlessly from our collection.

Need Help? Contact Us

If you face any difficulty while raising a replacement or dispute request, feel free to contact us:

📧 Email: diecasso1@gmail.com
🌐 Website: Diecasso.com

Our customer support team is always here to assist you and resolve your concerns in the best possible way.